Original topic:

F23 5g media sound problem

(Topic created on: 05-09-2023 03:40 PM)
697 Views
abhishekyadavvv
Active Level 3
Options
Galaxy F
Sound gets lowered when a notification arrives (whatsapp, telegram, etc) while playing media on YouTube or any other Ott app like prime video,etc. Sound goes to normal when the next notification comes. Please remove this bug asap Samsung India. Anybody else facing this issue??
7 Comments
Galaxy F
But in my phone, working fine.
UserAdik12
Expert Level 5
Galaxy F
I support M33 5G and Galaxy m30 and J2 4g duos
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goodthings
Expert Level 5
Galaxy F
Right
0 Likes
Skiller6815
Active Level 4
Galaxy F
I faced this problem in one ui 4.1 in F23 5g. After one ui 5.0 update, problem has been resolved.
0 Likes
Galaxy F
Try reset settings or reset phone see if error still exist and update phone too
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cs-member11
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check after rebooting your device. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
ewrsuzan
Beginner Level 2
Galaxy F
Sound gets lowered when a notification arrives (whatsapp, telegram, instagram etc) while playing media on YouTube or any other Ott app like prime video,etc. Sound goes to normal when the next notification comes. Please remove this bug asap Samsung Bangladesh. Anybody else facing this issue??
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