Original topic:

F23 5G Facing Auto Restart Problem

(Topic created on: 12-07-2023 10:41 PM)
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Members_hixI12N
Beginner Level 2
Options
Galaxy F

Suddenly Facing Auto Restart problem in F23 5G, frequently restarts again and again, regretting now why i purchased the mobile from samsung, phone diagnostic shows everything normal, moreover no solution provided thru online service desk. i wont recommend samsung mobile hereafter. not even 17 month from the purchase date mobile seems to be losing the quality.

15 Comments
iamMUKESH
Active Level 10
Galaxy F
Brother, visit Samsung Service Center and tell them the problem yuh r facing, it might be a software issue
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jamal15
Active Level 6
Galaxy F
It is a software issue.go to service center .they will flash your with latest version.after that ur problem solve.
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Athul159
Active Level 6
Galaxy F
Bro remove SD card
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cs_member8
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Kindly use a genuine Samsung charger.
We always recommend using a genuine Samsung charger for charging your device.

There are two methods to disable the auto restart function
1- Tap on Settings> General management>Reset > Disable Auto restart (if enabled)> Auto restart disabled.
2- Tap on Settings> Battery and device care> Three dots> Automation> Auto restart at set times if enabled.

If you are facing this issue after installing any new application then uninstall that application.
Tap on Settings> Apps > desired app> Uninstall> Ok.

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

Reset settings: Tap on Settings>General Management> Reset and then tap on Reset settings.

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Members_PqLVgB7
Beginner Level 2
Galaxy F

I visited one of your service-Center for the same problem of my F23 5G phone Shyam Electronics Chennai, 1.56 Km  Address No.38, 1st Floor, Mth Road, Ambattur, 600053.  As they came to know my phone purchase use one year and 9 days old they immediately told me,  Mother board need to be replace charges will be 7000 Rs.  with out any testing or try to do any setting what you said.  You people only give service on warranty period other wise you make **bleep** charges ? .  

 

0 Likes
Galaxy F

Now use this phone or not

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AppuMali91
Active Level 3
Galaxy F
Same thing happening with my f23
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Prajwal545
Active Level 3
Galaxy F
Then what did you do? Iam also facing same problem😕
0 Likes
VMVT
Active Level 1
Galaxy F
Suddenly Facing Auto Restart problem in F23 5G, frequently restarts again and again, regretting now why i purchased the mobile from samsung, phone diagnostic shows everything normal, moreover no solution provided thru online service desk. i wont recommend samsung mobile hereafter. not even 17 month from the purchase date mobile seems to be losing the quality.