Original topic:

F22 choppy youtube playback

(Topic created on: 10-21-2024 11:10 AM)
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AshrafeuzzamanShihab
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Galaxy F
Is anyone facing the chopy or stutter in youtube videos and shorts which has 1080p60fps ???
I dont know why is this happening as other videos on my phone is working properly but just in youtube facing this kinda issue
9 Comments
Galaxy F
You didn't get the question its related to the hardware issue like cpu/gpu or with encoding with the new update
Bandwidth isn't the issue I have 100Mbps
So I'm wondering does anyone else also facing this issue or not
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Galaxy F
It might be in your case but I'm seeing thise for more than a week and just on whenever i set it to 1080p60fps it happens bot in 720p60 or even 1080p basic 30fps or 1440p it only starts at 1080p with 60fps
but in normal video playback from phone doesnt have this issue
So I'm thinking is it the encoding issue with the all the f22 old helio G80 as youtube updating their services or maybe its just ny device performance issue

So I need an answer from an f22 user
No offense
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Galaxy F
I am a Galaxy M32 4G user .As both M32 4G and F22 are literally a same phone, let me comment. I am not facing anything choppy in YouTube, everything is good. But when I switch to 1440p 60fps, it does starts to stutter, but this is happening for like 2 years, so didn't care about it.
Galaxy F
Previously it didn't happen
But recently like from few weeks ago I've been noticing this issue
Even though I use the device in a good care but still having performance issues just in 1080p60
I'm thinking that like there is an issue with the last update I guess
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Galaxy F
And I have qn, is your app opening and closing animation choppy when you are in 90hz mode?? I am facing issue with that for last 2 years, I found no solution for it...
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Galaxy F
No the app runs very well just when a 1080p video is at 60 that becomes choppy and in normal 30fps it runs smoothly even in 1440p
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cs_member8
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Clear app cache through Device care:
→ Settings > Device care > Storage > CLEAN NOW.

● The clear cache memory of a particular application:
→ Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open the Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Error report > select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

Galaxy F
Yes
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Galaxy F
Clear cache of youtube aap. Actually its youtube issue bro