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10-21-2024 11:10 AM in
Galaxy F- Mark as New
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10-21-2024 11:19 AM (Last edited 10-21-2024 11:20 AM ) in
Galaxy FBandwidth isn't the issue I have 100Mbps
So I'm wondering does anyone else also facing this issue or not
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10-21-2024 11:36 AM in
Galaxy Fbut in normal video playback from phone doesnt have this issue
So I'm thinking is it the encoding issue with the all the f22 old helio G80 as youtube updating their services or maybe its just ny device performance issue
So I need an answer from an f22 user
No offense
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10-21-2024 12:34 PM in
Galaxy F- Mark as New
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10-21-2024 12:46 PM in
Galaxy FBut recently like from few weeks ago I've been noticing this issue
Even though I use the device in a good care but still having performance issues just in 1080p60
I'm thinking that like there is an issue with the last update I guess
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10-21-2024 12:36 PM in
Galaxy F- Mark as New
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10-21-2024 12:46 PM in
Galaxy F
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10-21-2024 06:43 PM in
Galaxy FDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
● Clear app cache through Device care:
→ Settings > Device care > Storage > CLEAN NOW.
● The clear cache memory of a particular application:
→ Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.
● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open the Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Error report > select the appropriate issue category> Type your query and send).
Warm Regards,
Samsung Customer Support
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10-23-2024 10:26 AM in
Galaxy F- Mark as New
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11-24-2024 03:49 PM in
Galaxy F