Original topic:

F14 restart automatically

(Topic created on: 01-09-2024 03:17 PM)
680 Views
Sandeeprattu
Active Level 1
Options
Galaxy F
When my Samsung F14 phone hotspot is turned on after some time, phone automatically resart.
I noticed this issue after oneui 6 update.
7 Comments
love4chat
Expert Level 1
Galaxy F
Reset ur device and try again,if i happens again then hardware issue
0 Likes
noob60
Active Level 3
Galaxy F
Try turning off auto restart option in device care
0 Likes
Sandeeprattu
Active Level 1
Galaxy F
Its already turned off
0 Likes
Sandeeprattu
Active Level 1
Galaxy F
This issue i noticed after one ui 6 update
0 Likes
Lohith2010
Active Level 4
Galaxy F
Wait for next update still oneui6.0 as bugs
0 Likes
Galaxy F
You can show to our Samsung Customer care which is near to you 😊
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Disable the auto restart function
There are two methods to disable the auto restart function

Method 1: Settings>General management>Reset>Disable Auto restart (if enabled).
Method 2: Settings>Battery and device care>Three dots>Automation>Disable "Auto restart at set times" if enabled

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes