I took all my chat back up of my Dual WhatsApp On My Note 20 Ultra, sold the Note 20 Ultra & Bought Zflip 3. But unable to take back up of my old dual WhatsApp data, unable keep profile photo, unable to see photos or videos shared on WhatsApp status by my contacts, unable to load documents or images, unable to take back up as well, unable to keep my status,
Error: unable to download please try later
Error: couldn't load image please try later
Error: could post status or photos as its not available in your internal storage.
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There is a folder in My files > internal storage > DualApp. Inside that you will find android folder containing folder of WhatApp there you will have all the second WhatsApp data. Hope you will find your WhatsApp data there.
We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:
* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
