Original topic:

Display green and red tint issue

(Topic created on: 04-12-2024 01:57 AM)
639 Views
Emti11
Active Level 3
Options
Galaxy F
I have samsung galaxy F15. There is a dark red screen in Paystore although I have put a black wallpaper on my entire phone, only not in Playstore, but in Galaxy store there is a dark red issue and the top right corner looks pixel dead and there is also a green tint issue in the notification section 

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7 Comments
Hemasundhar
Active Level 4
Galaxy F
Wait for another update
cs_member8
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue by the given links.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
nitin3708
Active Level 5
Galaxy F
Same issue in f15 5g
0 Likes
Athul159
Active Level 6
Galaxy F
Actually me not seeing any problem with your display
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Emti11
Active Level 3
Galaxy F
Check it at night while sleeping, try reducing the brightness
0 Likes
gopikm57
Beginner Level 3
Galaxy F
Yeah, I have also observed this issue on my m15. When brightness is decreased below 10. There is some red tint on right side of the display.
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Emti11
Active Level 3
Galaxy F
I also have this problem in my Samsung F15, but you should turn off the eye comfort and then check, maybe you will not face this problem.