Original topic:

Connectivity/network issue

(Topic created on: 11-05-2021 05:36 PM)
59 Views
Anonymous
Not applicable
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Galaxy F
I am using Samsung Galaxy F62

We have devises like
Redmi Y2
(which we bought for ₹9,999 on 24-Nov-2018),

Redmi Note 7
(which we bought for ₹9,999 on 06-April-2019),

Redmi Note 9 Pro Max
(which we bought for ₹16,999 on 19-June-2020),

Redmi Note 10 Pro
(which we bought for ₹16,999 on 02-June-2021).

All the Above devices mentioned 
One device is about nearly 3 years old,
One device is about 2+1/2 (two & half) years old,
One device is about 1+1/2 (one & half) years old,
One device is about 4 months old.

But each & every device have Carrier Aggregation support due to which we are neither before nor now facing any problem in internet connectivity like playing YouTube, etc.......
But in my device Samsung Galaxy F62 which i bought for ₹23,999 recently.
In morning there is no problem in internet connectivity like playing YouTube,

But at night i have to go to my aunt house (or) to circle to play YouTube.

I hope you provide 4G+ support through updates b'z the processor supports it.
5 Comments
bibek001
Active Level 6
Galaxy F
Not possible, try other brands
samfan91
Active Level 10
Galaxy F
Sell your F62 and buy Redmi or Port your SIM to other network with good single band 4G coverage in your area.

Samsung will not provide 4G+ even if they willing to give ,it'll take long time.
0 Likes
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.   

Warm Regards,
Samsung Customer Support

0 Likes
KC-F62
Active Level 4
Galaxy F
F62 is useless mobile .. in fact the october update provided by samsung is very bad. Earlier it used to work good. With every update samsung tries its best to downgrade the mobile performance
Lodaya
Active Level 1
Galaxy F
Network problems ho raha hai
0 Likes