I wanted to update my software but don't have any wifi nearby and mobile network is also very bad here. So I connected it to an ethernet wire (through connector obv) but it is still not able to update and asking for WiFi or mobile Internet connection to start the update. Pls fix this issue ASAP. I mean what's better than wired internet connection to update the phone which requires downloading large files.
If there're any existing solutions to the problem then pls let me know ASAP.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > support> tap on error repot > type your query > send).
