Original topic:

Camera quality issue - F62

(Topic created on: 10-23-2022 06:36 PM)
383 Views
Manojkumaar1
Active Level 3
Options
Galaxy F
 Feeling like camera quality is decreased after recent update. Anyone from F62 users feeling the same?.
17 Comments
Galaxy F
update of andriod 13 will help us
Manojkumaar1
Active Level 3
Galaxy F
May be..
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Galaxy F
yes
Galaxy F
video steblition pahile ki tarah nahi aaa raha hai
SkKAR
Active Level 5
Galaxy F
Yes brother the brightness also seems reduced
Wolfsold
Active Level 1
Galaxy F
Camera quality is pathetic and for low light photos it's just horrible
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Rahul8219
Beginner Level 2
Galaxy F
Camera quality is extremely poor. Visited care center but as per tham, nothing can be done. The issue started after the last update. Will shift to IOS now as they address bugs better than Samsung
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cs_member8
Moderator
Moderator
Options
Galaxy F

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue.
Check the physical condition of your camera lens.

1. Broken camera lens.
2. Scratchy camera lens.

Please check there is no laminated or tempered glass pasted on the camera.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

If the issue has not been resolved then Reset camera settings
Please follow the below steps:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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