Camera backlight issue of Samsung f54

[subham1994]

If light is coming from behind then the camera focuses the light and blurs the face, this is the problem in Samsung Up 54.If light is coming from behind then the camera focuses the light and blurs the face, this is the problem of Samsung F54.

[Vipul_chauhan]

Kindly use exposure settings for getting low light in photo and

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Check the physical condition of your camera lens.
1. Broken camera lens.
2. Scratchy camera lens.

Kindly use a microfiber cloth or a cleaning wipe. Gently remove the fingerprints, dirt, and dust from the camera lens.
Note: Please check there is no laminated or tempered glass pasted on camera.

Kindly reset the camera settings.
Tap on Camera> Settings> Reset settings> Reset.

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support