Original topic:

Call Recording issue on Android 13 One UI 5

(Topic created on: 11-25-2022 04:28 PM)
1701 Views
Sandeep_Kumawat
Active Level 3
Options
Galaxy F
Samsung Galaxy F62 get Android 13 Update. But there is issue with this update. Call Recording didn't play on this update. It's bug on this update. I hope Samsung will rectify this issue.

image

#Andriod13, Android 13 Update, One UI 5, Samsung Galaxy F62, #OneUI5 , #Samsung #Galaxy #Bug #Issue #Problem #UpdateIssue
10 Comments
parvnar
Active Level 3
Galaxy F
If any one with f62 hase same issue please let me know.
So i dont update may phone.
Galaxy F
It's issue with permission. Music and Audio file permissions by default is not allowed in Android 13 in Phone app settings. When you allowed it's working.Screenshot_20221125_162510_Permission controller.jpg
SARATHSARATH12
Beginner Level 2
Galaxy F

UPDATED FACING SAME SAME ISSUE ON MY F62

0 Likes
parvnar
Active Level 3
Galaxy F
My all issues are solved.
To fix call recording issu
Go to app info.
Permission
Give Permission necessary Permission
Then all issues are fixed
0 Likes
samfan91
Expert Level 1
Galaxy F
It's not a bug🤦 ♂️ Enable music and audio permission...Screenshot_20221125_153254_Phone_1000004388_1669370574.jpg
Galaxy F
Now Working , In Android 12 by default permission is allowed for music and audio file in call app but in Android 13 permission is by default now allowed.Screenshot_20221125_162510_Permission controller.jpg
Saurabh3199
Active Level 3
Galaxy F
Yes it worked .
0 Likes
Galaxy F
Call recording play in my files go to recorded calls and play the recording
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes