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Original topic:

Black smearing

(Topic created on: 06-07-2021 03:46 PM)
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Abhishek246
Active Level 4
Options
Galaxy F
Hey Everyone,
 In my Galaxy F62 there is black smearing problem while scrolling up/down in dark mode in dark backgrounds.
 What is this?


 
12 Comments
Solution
madhavi_125
Active Level 4
Galaxy F
It is normal bro, if tou want i can send my k20 pro and note 10lites video.

That is the reason why playstore is not pure dark, and chrome is not pure dark, google knows this.

If you are not satisfied with your display go to service center and show them this, those guys will say soctware issue 😑 and re install your software, dont know why they dont have any knowledge about this.
Get your display changed if you are still not satisfied.
Solution
Owais18
Active Level 5
Galaxy F
It is called amoled black screen "ghosting". It is normal. For this you must understand the working of amoled screen, black means led light is off and other colours make it turn on, ghosting happens when you scroll from black to colour under same pixel, the led turns on but it's lil slow that's why it appears as smear. It's normal with all amoled displays.
cs-member13
Expert Level 4
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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