Original topic:

Battery Draining Problem

(Topic created on: 10-23-2022 10:09 PM)
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Babai_10
Active Level 1
Options
Galaxy F
I don't play any havvy Game . Just use YouTube , Football matches through Chrome , Facebook , WhatsApp . 
But still facing mobile becomes Hot & Battery Draining Problem in my Galaxy F 23 5G .

It looks like in every 3 minutes 1% battery goes down 🥺 .

Is there any solution ? Please help me to solve out 🙏


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6 Comments
Akash1223
Active Level 5
Galaxy F
This is too much battery drain. You go to the service center and change your battery.
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Babai_10
Active Level 1
Galaxy F
My phone is in warenty period. The battery change process will be free or it take charge in service centre?
I brought it in August ,2022. 🥲Screenshot_20221002-015508_Device care.jpg
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Akash1223
Active Level 5
Galaxy F
It's should be free. Just go and tell them your problem.
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jupalli
Active Level 4
Galaxy F
Try by turning off the adaptive brightness off and turn off the keyboard vibration ,for me it works after doing these two
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HR8V
Active Level 4
Galaxy F
Usually chrome uses more battery than any other apps
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cs_member8
Moderator
Moderator
Options
Galaxy F

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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