Original topic:

Auto Restart Issue

(Topic created on: 12-29-2021 10:00 AM)
274 Views
Gunajit
Beginner Level 2
Options
Galaxy F
Sumsung F62 auto Restart issue,  only 6month old
5 Comments
Sid_Karna
Expert Level 5
Galaxy F
Then you have warranty, so go to a service center.
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SrajTech
Expert Level 5
Galaxy F
Once factory reset
If not solved then visit service center as soon as possible
If they deny or ask you to pay money then first send mail on ceo desk
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Galaxy F
Visit Nearest Service Center and explain the issue
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Lekshmanan
Expert Level 4
Galaxy F
What..? Exynos 9611 Issue Spreading To Other SOcs ..! Like covid 😆
Visit Samsung Service Center.
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cs-member13
Expert Level 4
Galaxy F

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Kindly use a genuine Samsung charger.

Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function
Method 1

Please follow the below steps:
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.

Please follow the below steps:
Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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