Original topic:

Auto-Restart Issue

(Topic created on: 08-30-2022 03:36 PM)
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ayan4u
Active Level 2
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Galaxy F
Anyone facing auto restart issue?  
Mine restarts after a few hours of usage. Overall performance is slow too, especially while using Facebook. Uninstalled some apps, did anti-virus scan but nothing worked.
The last software update that my phone got was on May 2022.

Edit : I have reformatted the phone and its been 24 hours and the restart didn't happen. So, the issue might be with one of the inbuilt apps updated from Galaxy Store recently! 

Device : Galaxy F41

10 Comments
cs_member8
Moderator
Moderator
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Galaxy F

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

There are two methods to disable the auto-restart function
Method 1: From the home screen swipe up or down to access the App Screen > Setting > General Management > Reset > Auto Restart > To Turn OFF auto-restart slide the slider toward the left.
Method 2: Go to 'Settings'>>Tap on 'Battery and device care'>> Tap on Three dots>>Tap on 'Automation'>>Disable 'Auto-restart at set times' if enabled

If you are facing this issue after installing any new application then uninstall that application.
Navigate to the Apps screen and tap on Settings>>Tap on Apps>>Tap on the desired app>>Tap on Uninstall>>Tap on OK

Reset settings: From the home screen, click on Settings>>General Management>> click on reset and then reset setting.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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