- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-10-2023 12:05 PM in
Galaxy F
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
01-15-2023 09:21 PM in
Galaxy FDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-25-2023 03:43 PM in
Galaxy F- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-24-2023 12:10 AM in
Galaxy FHey, I have the same issue. There are also similar reports on SO:
https://stackoverflow.com/questions/75054907/after-android-13-in-samsung-one-ui-5-update-devices-dat...
https://stackoverflow.com/questions/74597521/android-studio-device-file-explorer-stop-working
https://stackoverflow.com/questions/74645710/android-studio-error-one-ui-5-upgrade-android-13-adb-er...
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-24-2023 12:26 AM in
Galaxy FI've found that my issue is related to the Work Profile (user 10). For some reason One UI 5 doesn't allow access to packages lost from there.
```
java.lang.SecurityException: Shell does not have permission to access user 10
com.android.server.am.ActivityManagerService.handleIncomingUser:14888 android.app.ActivityManager.handleIncomingUser:4802 com.android.server.pm.PackageManagerShellCommand.translateUserId:3510
at com.android.server.am.UserController.handleIncomingUser(UserController.java:2672)
at com.android.server.am.ActivityManagerService.handleIncomingUser(ActivityManagerService.java:14888)
at android.app.ActivityManager.handleIncomingUser(ActivityManager.java:4802)
at com.android.server.pm.PackageManagerShellCommand.translateUserId(PackageManagerShellCommand.java:3510)
at com.android.server.pm.PackageManagerShellCommand.runListPackages(PackageManagerShellCommand.java:969)
at com.android.server.pm.PackageManagerShellCommand.runListPackages(PackageManagerShellCommand.java:865)
at com.android.server.pm.PackageManagerShellCommand.runList(PackageManagerShellCommand.java:724)
at com.android.server.pm.PackageManagerShellCommand.onCommand(PackageManagerShellCommand.java:226)
at com.android.modules.utils.BasicShellCommandHandler.exec(BasicShellCommandHandler.java:97)
at android.os.ShellCommand.exec(ShellCommand.java:38)
at com.android.server.pm.PackageManagerService$IPackageManagerImpl.onShellCommand(PackageManagerService.java:6992)
at android.os.Binder.shellCommand(Binder.java:1085)
at android.os.Binder.onTransact(Binder.java:903)
at android.content.pm.IPackageManager$Stub.onTransact(IPackageManager.java:4909)
at com.android.server.pm.PackageManagerService$IPackageManagerImpl.onTransact(PackageManagerService.java:6976)
at android.os.Binder.execTransactInternal(Binder.java:1321)
at android.os.Binder.execTransact(Binder.java:1280)
```
