Original topic:

unable to set lock in my c9 pro

(Topic created on: 11-17-2017 12:25 PM)
234 Views
SJMehta
Beginner Level 2
Options
Galaxy C
want to set lock in my phone but unable to set lock whenever I go to setting it asking for pin and when i m entering the pin it always keep flashing setting has stopped and after recent update it is happening and there were options for screen lock like pattern swipe etc before update but now there is only swipe option and it is asking for pin directly and which pin it is asking for I really don't understand even I reset my app preference also but my problem is still remain same. what to do?
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5 Comments
_007
Expert Level 4
Galaxy C
clear the data and cache of setting may be this will help.
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SJMehta
Beginner Level 2
Galaxy C
I did it also by using optimising option but it's not working
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_007
Expert Level 4
Galaxy C
don't use optimisation clear it manually.
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admin_
Expert Level 5
Galaxy C
Thanks for Being a part of Samsung community. Would like to tell you Kindly follow the steps below to resolve your concern :-

1) Please do reset your device on factory mode after taking the data backup Via Smart switch. Be sure to hit ? when you find an answer that works for you.
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Binay2000
Beginner Level 2
Galaxy C
My Phone Screen Lock No Working
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