Original topic:

screen blinking

(Topic created on: 06-29-2020 06:49 PM)
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VikassRao
Beginner Level 2
Options
Galaxy C
I've been facing screen blinking in my C9 pro. Besides, sometimes sound comes from earpiece instead of speaker. These two issues bothering me a lot. Is there any permanent solution??
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4 Comments
Anonymous
Not applicable
Galaxy C
I think it's the problem with earpiece or headphone jack port....because if device was having issue then it may blinks by device speakers also but it's not like that ....so better cheak your device from service center...but before that you can try a force restart by pressing volume down+ power key together for 10 seconds
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Samsung_Support3
Moderator
Moderator
Options
Galaxy C

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Adjust the brightness
Settings > Display > Adjust the brightness.

 

2. Check device in safe mode:- Press and hold the Power key, when Power off icon appears > Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the screen.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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VikassRao
Beginner Level 2
Galaxy C
sorry, the problem is not yet solved, still the screen is blinking
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VikassRao
Beginner Level 2
Galaxy C
My phone Samsung galaxy c9 pro USB not connected
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