Original topic:

problem with internet speed in samsung c9pro

(Topic created on: 09-06-2018 08:09 PM)
1117 Views
ojih
Active Level 4
Options
Galaxy C
why i m unable to use my get fast internet in my sumsung c9 pro.but i have iphone 5s with same jio sim on both device but i m able to run high speed net on iphone but in my c9pro all internet required apps,sites and games runs slow while using wifi from my c9pro still i dont get a good speed plz help me out so that it get ok soon
7 Comments
rocky01
Active Level 5
Galaxy C
same here on s8 after july update.
ojih
Active Level 4
Galaxy C
any solution
0 Likes
prasadtech
Active Level 4
Galaxy C
same j7prime
ojih
Active Level 4
Galaxy C
any solution bro
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admin_
Expert Level 5
Galaxy C
We do apologize for the inconvenience caused. We would like to suggest you kindly follow the below mention steps to overcome the Issue;

- Check by using any other SIM card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > Mobile Networks > Network Operators > Select Manual Search.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
0 Likes
Rohit355
Active Level 4
Galaxy C
any solution you found?
ojih
Active Level 4
Galaxy C
no bro till now no solution still facing same problem
0 Likes