Original topic:

fast charging issue on c9 pro

(Topic created on: 01-22-2018 09:07 AM)
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c9probaba
Active Level 4
Options
Galaxy C
fast charging seems to be having disabled post recent updates and bug fixes... earlier it was slow charging once in a while earlier but now it's completely on slow charging.. fast charging is totally disabled on my phone.

LOGS ALREADY ATTACHED..
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4 Comments
bapi9434
Beginner Level 2
Galaxy C
same for my C7 pro
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s01gautam
Active Level 6
Galaxy C
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admin_
Expert Level 5
Galaxy C
Thanks for being with Samsung and for sharing your concern. We would like to inform you that you need to use AFC (fast adaptive charger) and enable this under option Main menu >>setting >> device maintenance>> Battery >>enable fast charging. We would recommend taking some troubleshooting steps to further isolate what you may be experiencing. Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1116006. Please let the community know what steps you have taken and if you have noticed any changes or improvements. This will help the Community to provide you steps without repeating any steps you may have already taken.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

Be sure to hit ♡ when you find an answer that works for you.
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Galaxy C
bro Samsung is making chutiya... , my c9 pro bought Dec 2017 and my mobile visited 3 times services centre and it's ready to go once again...
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