Original topic:

camera problem

(Topic created on: 07-11-2018 08:19 PM)
370 Views
rayaan99
Beginner Level 2
Options
Galaxy C
i am used Samsung c9 pro phone i face came problem issue .when i open camera app it shows camera failed .plzz tell me what i do ...
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4 Comments
999
Active Level 3
Galaxy C
clear cache & data for camera app and check 3e358cee-535b-4db2-89ff-0bf8fb51eeea.jpg
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rayaan99
Beginner Level 2
Galaxy C
i do bt same problem
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999
Active Level 3
Galaxy C
download any camera app from playstore and check
if work normally - take backup and reset phone
if not work - problem with camera or other hardware (visit nearest service center)
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admin_
Expert Level 5
Galaxy C
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Navigate to Settings >> Apps >> Tap on More >> Reset App Preferences.
2) Check the issue in Safe Mode.
3) Keep updating the device via FOTA or Smart Switch.
4) Take full data backup and reset the device.
Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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