Original topic:

c7 pro

(Topic created on: 07-06-2019 08:43 PM)
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akshaydatar143
Active Level 3
Options
Galaxy C
After oreo update sound quality decreased..... now very bad sound quality......
3 Comments
Shiv9564
Expert Level 5
Galaxy C
If it's not due to bug take back up of your personal things and try factory data reset if it doesn't work wait for the patch updates for solutions.
admin_
Expert Level 5
Galaxy C
We apologize for the issue facing in the device. We would like to suggest you kindly follow the below mention steps to overcome the Issue:

- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, the relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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Galaxy C

good one

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