Samsung c9 pro charging port burnt

[shiva9318]

hi friends my Samsung c9 pro charging port is burned. be carefull before charging. I observed the phone after 15 minutes then suddenly i shocked. I remove the phone from charger. it's fully heated and not charging also.
I contact to Samsung customer care they said you have to take the phone to nearest service centre. my phone is purchased in the month of FEB 2017. they said it's not come in warranty. I will see what goes. now I am going to service centre attaching pictures please see clearly and observe. I used Samsung charger only what I receive in box

[HIRO]

Gali do aur bolo manager ko baat karna hao service centre mei chutiya log sei baat maat karo direct bolo manager tab kuch ho sakta hai bro

[anuragth72]

you can also file a complaint in consumer court if issue is not resolved

[Anonymous]

Thanks for sharing this valuable information with us....

[Anonymous]

consumer coart me ja bhai dalo complante

[admin_]

Thanks for being with Samsung and for sharing your concern. We would like to inform you that we have dedicated support team for service related, so we will request you to kindly send us your concern with contact details so they will batter assist you in this regards on provided link http://www.samsung.com/in/support/erms/

[RoyMathew]

Hai friend , Thanks for your information about the new problems , we shall be very careful about this phone , Samsung C 9 pro phones are not available in US & Canada and I bought it from India . Roy Mathew .