Original topic:

Proximity sensor error on C9 pro

(Topic created on: 11-14-2017 06:02 PM)
535 Views
c9probaba
Active Level 4
Options
Galaxy C
Dear Samsung,

There seems to be a problem with my proximity sensor post upgradation of the same to android 7.

Attached error screenshot displays multiple time on my phone.

Attaching error screenshot and logs of my device for faster resolution.

Regards3a83d5f2-7a63-47b1-b4c6-f4d39c2c8409.jpg
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7 Comments
admin_
Expert Level 5
Galaxy C
Thanks for Being a part of Samsung community. Would like to tell you Kindly follow the steps below to resolve your concern :-
1) Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
2) Please run your device in safe mode.
3) Please do reset your device on factory mode after taking the data backup Via Smart switch.

Be sure to hit ♡ when you find an answer that works for you.
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c9probaba
Active Level 4
Galaxy C
it's not easy to reset the device to factory mode.. lots of changes needs to be done.. lots of time consuming process..

please suggest an alternative..
Jeet17
Active Level 5
Galaxy C
this is not an error...
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c9probaba
Active Level 4
Galaxy C
then how to resolve it dude..
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Jeet17
Active Level 5
Galaxy C
dude is it coming frequently?? cz i also faced this bt one time...just a notification...
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hbd
Beginner Level 2
Galaxy C
after update ..proximity sensor not working
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c9probaba
Active Level 4
Galaxy C
after resetting the phone.. I am still getting the same error.. somebody please help because Samsung is not going to..
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