Original topic:

Error in application

(Topic created on: 08-24-2018 12:44 PM)
101 Views
minnic7pro
Active Level 3
Options
Galaxy C
I have bought a new samsung c7pro....it was working fine..but when I have inserted the second sim a message started popping up in every 2 seconds "Error in application" I can't watch any videos due to this popup,even I can't type this query in full...message is getting popped up in between all my activities....I don't know how to get rid of this issue and what application causing this error..kindly get me a solution
3 Comments
ExpertAditya
Active Level 5
Galaxy C
This error might be caused by third party apps.
Boot into safe mode and see whether this issue reappears.

https://m.wikihow.tech/Boot-Your-Android-Cell-Phone-Into-Safe-Mode?
minnic7pro
Active Level 3
Galaxy C
sorry the above advise didn't work...usually after issue log is sent problem ceases to exist....
admin_
Expert Level 5
Galaxy C
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
2) Check the issue in Safe Mode.
3) Keep updating the device via FOTA or Smart Switch.
4) Take full data backup and reset the device.
Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

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