Original topic:

Charging Issue

(Topic created on: 09-30-2018 11:19 AM)
318 Views
MayankChopra
Active Level 1
Options
Galaxy C
Since the new update for C9 Pro came, after updating the software the charging of the phone is taking more time than it used to take and the phone gets heat too. And sometimes the cable dont work on one side and need to reverse it to charge like its a Type-B cable. Please fix this issue.
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3 Comments
Adib80
Active Level 2
Galaxy C
change cable
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admin_
Expert Level 5
Galaxy C
Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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gauravkrishna
Active Level 5
Galaxy C

ooohhh

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