C9 Pro - Front Camera Automatically Blurs Back person

[Cv]

In C9 Pro the biggest flaw that ive noted that ,the front camera blurs the whole back people in the image while holding the image of the picture taken one to be clear, in this case it blurs out all the people present behind them

[Sunnychakraborty]

Suffering same problem!

[cc9pro]

mee to

[siyaji]

dear samsung please add portet mode on c9 pro in next update

[admin_]

Thanks for being with Samsung and for sharing your query. We would like to inform you that "Thank you for sharing your concern. Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors.
1) Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity)
2) Turn on the Auto Flash (If Available in the Device)
3) Reset the Camera (From the Camera Setting).
4) Software update via FOTA,Kies or SMART Tool.
If still issue persists, we request you kindly send if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details. Be sure to hit ♡ when you find an answer that works for you.

[Dinesh1562]

very bed cemera c9pro

[pydiharsha123]

RIP english

[pankajVerma]

very poor picture quality

[shekharnaik]

camera quality of c9 pro is really very bad.

[Navh]

its not bad its just focusing on front people thats the isse its gud fr only one who take selfies more