C7 pro's Camera has bad quality (it does not give expected results)

[Jesvi]

why does Samsung c7 pro's camera has bad quality ???
even my a5 2015' and j7 prime's camera is better (which are low grade smartphones) when compared to c7 pro's camera

c7 pro has f1.9 aperture but i don't get the expect results in medium low light ..... hope Samsung team would solve this problem.

and if possible plz add an AI (software and camera based) face unlock feature...

another issue I faced in c7 pro is that even if my blue light filter is off I have an ((very very little)) yellowish tint in my display I tried restarting and doing other stuff but still it remains yellowish. ( I am 100% sure that my blue light filter is off..)
thank you

[admin_]

We really apologize for the camera issue you are facing. As you have perform the basic troubleshooting steps and still facing the same issue we would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the service engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation
Regarding face unlock feature we have taken your feedback and any update in this regards will be conveyed to you via various means of communication.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[jesvijonathan]

thank you for responding....
but , I have 2 c7 pro's which were bought in different places (online,samsung centre)
but both have the same problem..... and it's not hardware based but software based problem. samsung c7 pro team should work on the camera even more sometimes the pixels in the picture look scattered (due to over sharpening I guess in auto mode) as I already mention , my a5's camera is better than c7 pro's camera .... . apart from that every thing is working perfectly fine and we users are eagerly waiting for the faceunlock feature..

Thank You.

[kartiksonkhiya]

Even I also facing the same Camera Problem. Samsung should work on it and satisfy to all C7 Customer.

[Bobbyfamilys]

Even me to have sema problem in camera .

[Jesvi]

I think Samsung tried changing the focal length of the front camera lens....... that's y we get out-of-focus image in front camera

and this is hard ware based so there is no fix for it , probably.!!!!!