Original topic:

Android update for C 7pro

(Topic created on: 11-08-2022 01:59 AM)
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shivabhi
Beginner Level 2
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Galaxy C
Please create update version for Samsung C7 pro from Android 8 to version 9 above because some apps are not working on Android version 8 they are requesting to use Android version 9 and above. I am very disappointed data Android version 11 is going on but in Samsung C7 pro still is version 8 kindly request you make it soon as possible thank you
1 Comment
cs_member8
Moderator
Moderator
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Galaxy C

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

If the issue still persists, kindly register your concern in the Samsung Members app (Samsung Members app > Get help > Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support