Original topic:

wifi

(Topic created on: 07-27-2020 06:34 PM)
362 Views
carerangel
Active Level 1
Options
Galaxy A
I am suddenly unable to connect to the wifi in the house. My phone is a Samsung A50 
When I open the wifi search it doesn't show the name even. Help!

1 Solution


Accepted Solutions
Solution
RickBro
Active Level 7
Galaxy A
You can try resetting the network settings.

Open Settings on your phone.

Now, scroll down and tap on General Management.

Under this menu, tap on Reset.

Then, tap on Reset Network Settings.

On the next screen, tap on RESET SETTINGS and confirm it once again.

Hope this resolves your issue.

View solution in context

0 Likes
6 Comments
EmsonJr
Active Level 4
Galaxy A
is your WiFi router active?
0 Likes
carerangel
Active Level 1
Galaxy A
I'm in a live in job, and I'm unfamiliar with the wifi, but it is on and working and other people here can connect easily. At first it connected, then after a couple of days it wouldn't
0 Likes
Solution
RickBro
Active Level 7
Galaxy A
You can try resetting the network settings.

Open Settings on your phone.

Now, scroll down and tap on General Management.

Under this menu, tap on Reset.

Then, tap on Reset Network Settings.

On the next screen, tap on RESET SETTINGS and confirm it once again.

Hope this resolves your issue.

0 Likes
carerangel
Active Level 1
Galaxy A
it seems so, all the lights are on
0 Likes
Maps_sam07
Moderator
Moderator
Options
Galaxy A

Then please perform a soft reset of your device.

 

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

0 Likes
carerangel
Active Level 1
Galaxy A
Rick I thought you meant on the wifi router. I have reset my phone already thanks. my phone picks up wifi in public wifi areas.
0 Likes