Original topic:

why my media speaker is mute?

(Topic created on: 02-22-2018 03:41 PM)
SJD1
Active Level 3
Options
Galaxy A
I connected aux cable to my mobile and when I disconnected it, I couldn't hear any sound from my media speaker.
how can I fix that? help me
5 Comments
SJD1
Active Level 3
Galaxy A
I restarted my phone and it didn't work but after that I turned off/on my phone and problem fixed.
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BKil4
Active Level 1
Galaxy A
My problem when I connect AUX the volume goes down.to 60%
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BKil4
Active Level 1
Galaxy A
I need help 😫
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Samsung_specialist
Community Manager
Options
Galaxy A

Hi there, 

Let us know which technical issues you're facing with your device so we can help advise accordingly. 

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Samsung_specialist
Community Manager
Options
Galaxy A

Hi, 

Please bring the device to a Samsung Service Center to have it checked by a technician and help resolve the issue.

Find the nearest service center to you online. 

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