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Original topic:

update issue

(Topic created on: 03-14-2020 06:01 PM)
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Ananthakumar
Beginner Level 3
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‎03-14-2020 06:01 PM in 

Galaxy A
After my Samsung a30 mobile android 10 update more than issues mobile hanging, very slow loading and responding slow help me.
Thanking you.
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2 Comments
VSDhiman
Active Level 7
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‎03-14-2020 06:42 PM in 

Galaxy A
same here
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Samsung_Support2
Expert Level 3
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‎03-17-2020 02:42 PM in 

Galaxy A

Hi there,

 

Please perform the following steps to resolve the issue:

1- Make sure that 20% internal storage is free for which clear the RAM memory and storage of device (Settings > Device care > Memory/Storage > Clean Now).

2- Stop the background running app (Tap on the left soft key and close all the running apps).

3- Check the mentioned issue in safe mode.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions). 

 

Regards,

Team Samsung Members

 

 

 

 

 

 

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