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Original topic:

signal problems

(Topic created on: 05-06-2020 01:31 PM)
61 Views
baskar123
Beginner Level 2
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‎05-06-2020 01:31 PM in 

Galaxy A
The latest version updated then my mobile SIM 2 can't working properly so kindly fix my bug......soon......
1 Comment
Samsung_Support3
Moderator
Moderator
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‎05-09-2020 08:01 PM in 

Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check device network mode settings
Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.

 

2. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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