samsung A50s suddenly my storege all video can't see in my gallery so how to get

[sumonchandramalakar]

h

[sumonchandramalakar]

my gallery video suddenly i see there is no video why can't see my video how to get my all video

[NOORNABI]

Samsung Galaxy a50s my gallery edit doesn't work please help me

[MrGEEK]

Can you attach the screen shot here?

[sumonchandramalakar]

here no video

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Check app cache:-
Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support