Original topic:

samsung A series - A disaster!!!

(Topic created on: 03-07-2021 07:58 PM)
Alfi1
Active Level 4
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Galaxy A

image

Samsung - the brand that give new face to mobile industry. Unlike Nokia Samsung go behind android and there onwards the winning era of Samsung starts. With latest display (amoled) and camera pixels give Samsung the edge. 

Now it's 2021 things are changed lots of Chinese smartphones pumped into mobile market with better camera and display. Even they starts regular update to their smartphones. They gave more time and money for research and invention. 

But miserable situation for Samsung customers they always give update too delay. If android release android 14, then Samsung wil tell we will update android 11 soon!!! This is what Samsung is rolling out for their OTA updates. 

On the other hand apple is still giving support to their 8 year old phones by providing latest updates!! This is why apple phones are always costly. They always lend an ear about customer complaints. Samsung engineers and support staffs are busy with making jokes against Apple but they are not concentrating customer complaints. My Samsung A70 is still running with android 10!!! 

Please Samsung this is your time to close the mobile industry or should give regular updates to your phone's. 

6 Comments
iamrajsunar
Active Level 7
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Galaxy A
it's my note10+5G , and it is also still running Android 10 ... really so bad experience regarding update with samsung💔
Alfi1
Active Level 4
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Galaxy A
you don't have any choice wait for some time and once old enough go with pixel or apple
Dillon
Active Level 3
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Galaxy A
samsung is getting worse day by day .....
Alfi1
Active Level 4
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Galaxy A
they forget how Nokia lose its market share.
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Samsung_specialist
Community Manager
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Galaxy A


We appreciate you taking the time to share your ideas. Please know that we are continually working to improve the Samsung customer experience, and we have taken your feedback into consideration. In the future, please do not refrain from contacting us with any questions and suggestions you may have!

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