Original topic:

poor camera quality in A6+

(Topic created on: 08-11-2018 11:17 PM)
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chetanborkar
Active Level 2
Options
Galaxy A
I am a Samsung lover . hence I only choose Samsung. galaxy I my Samsung 3rd mobile Which I have purchased on 5th of August 2018. But I experienced that my old mobiles Samsung S3 neo which is of 8MP back camera far better than galaxy 20 MP back camera. photos are not cleared seems that pixels are broken. disappointed to choose this. any many more issue are facing while browsing internet ☹☹☹.. pls help me to get the solution.
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5 Comments
Fassy
Active Level 3
Galaxy A
I recommended to replace your device as this is in 1st month of purchase.
One of every 1000s device are poor, an this time you are unlucky.
Better is first reset, or replace.

With Love,
J7 Prime User
#SamsungAdmin
#Samsung
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chetanborkar
Active Level 2
Galaxy A
How to replace.. the buyer won't taken back once product sold
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luckysingh786
Active Level 6
Galaxy A
sir i m also want to change my a6 2018 plz tell how.any company policy avalible.only 20 days old
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admin_
Expert Level 5
Galaxy A
We do apologize for the inconvenience caused. Let me recommend some steps to further isolate and determine the issue faced by you in your device.
- Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity).
- Turn on the Auto Flash (If Available in the Device).
- Reset the Camera (From the Camera Setting).
- Software update via FOTA, Kies or SMART Tool.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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chetanborkar
Active Level 2
Galaxy A
camera quality still the same I.e poor . it's not up to mark.
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