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03-08-2019 11:28 PM (Last edited 03-15-2019 06:01 PM ) in
Galaxy A- Mark as New
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03-08-2019 11:47 PM in
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03-09-2019 12:15 AM in
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03-09-2019 12:11 AM in
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03-09-2019 02:09 AM in
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03-09-2019 06:15 AM in
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03-10-2019 05:23 PM in
Galaxy A1. Navigate to the Setting>> Apps>> Three dots on the right top>> Reset app preferences.
2. Navigate to the Setting>> General management>> Reset>> Reset setting.
3. Kindly run your device in Safe Mode (While restarting handset when Samsung logo appear-long press volume down key until phone get on-check for few hours).
If issue still persists, the relevant department will serve you better. Kindly share your concern using Samsung member application i.e. Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports. For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/