Original topic:

network problems in A30

(Topic created on: 08-30-2020 02:50 AM)
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NiceAnkur
Active Level 1
Options
Galaxy A
Network blink, 
Always shows low network
Low Internet speed in coverage area

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11 Comments
Babai1995
Active Level 8
Galaxy A
I have galaxy A30 but don't have any of this prblm.Now wait for next update..
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve network issue please follow below given steps:-


1. Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).


2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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