Original topic:

network issues

(Topic created on: 02-07-2018 09:20 PM)
391 Views
ganeshpalanki
Active Level 2
Options
Galaxy A
can anyone tell me whats reason for network/ data connectivity failure even in presence of full signal.there will be full signal strength but browser page fails to load even there is symbol blinking as 4g. this happens almost thrice a week. mainly with airtel sim. after facing this issue i changed airtel sim to second sim slot and found to be same prob. i restarted device..not solved...i reset my device settings..issue not solved...
my device is a7 2017 model A720
os nougat
3gb ram 32gb memory 7gb available free space in phone memory.
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4 Comments
Mohitkushwaha
Active Level 3
Galaxy A
Bhai yhi mera Abhi ha
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ganeshpalanki
Active Level 2
Galaxy A
@mohitkushwaha .. i couldnt get what you responded. plz translate to english
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admin_
Expert Level 5
Galaxy A
Thank you for sharing your concern. The relevant department will serve you better/speedily, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.

Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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Razz898
Beginner Level 2
Galaxy A
i am also facing the same problem in my j7 prime...the data connectivity strength is too low...
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