Original topic:

network issue

(Topic created on: 04-14-2020 11:51 AM)
438 Views
Akashk01
Active Level 4
Options
Galaxy A
Dosto me airtel user hu.mere pas a51 se pehle oppo ka f3 mobile tha.usme kbi b koi network issue nhi aaya but isme Airtel use kar rha hu to muje call drop,aawaz ka proper nhi aana like 2 word sunai denge to 2 bich me mute ho jaega or ye problem continously  mere sath ho rhi .isko liye 25 din hi hue h abhi.


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6 Comments
souvik04
Active Level 8
Galaxy A
restart your phone. If the problem still remains, contact service centre
Akashk01
Active Level 4
Galaxy A
service center wale airtel ke network ki galti nikal dete h or jyada kuch btao to phone reset kerke software lga de dete h.
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shishir0003
Beginner Level 2
Galaxy A
ya
Techsavy
Active Level 7
Galaxy A
airtel sim ke saath mai bhi issue face kar raha. Kuchh to gadbad h. doosre handset par net speed badhiya h. pata nahi samsung phone aur airtel ke beech kya problem h?
Akashk01
Active Level 4
Galaxy A
haa bhai vese to mere speed achi aa jati h downloading me pr pubg khelta hu to bad network issue aata h.ping bhi 300 se 400 tak pahunch jati h.or baat to hoti hi h h.
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CS_member7
Active Level 6
Galaxy A

Dear Samsung member,

 

Greetings from Samsung Customer support!

 

Be assure below given steps will solve the issue ;-

1) Check device network in open area.
2) Check device network mode settings:- Settings > Connections > Mobile networks > network mode SIM 1 or SIM2 > Select network mode > LTE/3G/2G (auto connect).
3) Check network operator settings:-Settings > Connections > Mobile networks > Network operators > Select automatically > OK.
4) Check SIM cards:- Check sim card in other device.

 

If issue still persist please do send the log file via, Samsung member > Get help > Send feedback > Error reports > Select Symptom category. So that we can provide you the better assistance.(Note:-You are requested to send it within 15 minutes of problem occur).

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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