Original topic:

network issue

(Topic created on: 08-17-2018 05:01 PM)
407 Views
dm97
Beginner Level 2
Options
Galaxy A
hello i have a issue in mobile data network since 3 to 4 months. the data network is not work perfectly. i had also contact service provider, they tell me that no problem in network. there might be some problem in my mobile hand set. i also regular update and install software. then after this issue occur. i have a samsung A5 2016 device.please give me solution. it's really headache.
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12 Comments
uday8731
Active Level 6
Galaxy A
settings>General management>Reset>Reset settings.
it worked for me. the network speed is now better than before..
GIVE IT A TRY😁😁😁
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dm97
Beginner Level 2
Galaxy A
i had already done that but don't get result
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mobileTester
Active Level 5
Galaxy A
Are you using dual sim? Because I am facing such network problems with usage of dual sim in A5 2016.
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dm97
Beginner Level 2
Galaxy A
yes i m using dual sim
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mobileTester
Active Level 5
Galaxy A
Better use only one sim. No other option for now. I tried even with factory reset but it did not help.
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dm97
Beginner Level 2
Galaxy A
i tried that now and it's work good for just 15-20 minutes after same issue occur. any other solution have?
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mobileTester
Active Level 5
Galaxy A
Usually I used to restart mobile everytime I face this problem. Only samsung can provide permanent solution.
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dm97
Beginner Level 2
Galaxy A
how can samsung provide permanent solution
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mobileTester
Active Level 5
Galaxy A
Lets hope with software update and thats the only option we have for it.
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