network issue

[dm97]

hello i have a issue in mobile data network since 3 to 4 months. the data network is not work perfectly. i had also contact service provider, they tell me that no problem in network. there might be some problem in my mobile hand set. i also regular update and install software. then after this issue occur. i have a samsung A5 2016 device.please give me solution. it's really headache.

[uday8731]

settings>General management>Reset>Reset settings.
it worked for me. the network speed is now better than before..
GIVE IT A TRY😁😁😁

[dm97]

i had already done that but don't get result

[mobileTester]

Are you using dual sim? Because I am facing such network problems with usage of dual sim in A5 2016.

[dm97]

yes i m using dual sim

[mobileTester]

Better use only one sim. No other option for now. I tried even with factory reset but it did not help.

[dm97]

i tried that now and it's work good for just 15-20 minutes after same issue occur. any other solution have?

[mobileTester]

Usually I used to restart mobile everytime I face this problem. Only samsung can provide permanent solution.

[dm97]

how can samsung provide permanent solution

[mobileTester]

Lets hope with software update and thats the only option we have for it.