Original topic:

my phone is hanging A50 when i am playing pubg

(Topic created on: 02-24-2020 09:33 PM)
727 Views
saik1
Active Level 4
Options
Galaxy A
My phone is hanging A50 when i am playing PUBG 
7 Comments
Damodar
Active Level 6
Galaxy A
a50 processor not so powerful
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A50Admin
Active Level 7
Galaxy A
it has mali g72 mp3 gpu
even galaxy a51 has the same
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yashxyz
Active Level 2
Galaxy A
solution:::open setting then open search bar and search battery optimize usage and select this option (it should be All) and deselect PUBG apk .
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A50Admin
Active Level 7
Galaxy A
the only solution is to reset your phone
do backup first
after jan update everything has improved just factory reset it u will feel the difference
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Galaxy A
Galaxy A50 Is a multimedia centric Processors Exynos 9610 Processor

Better Don't play PUBG
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Sagar1
Active Level 6
Galaxy A
simply play with game launcher..
also go to game performance thrue the three dot upright corner,
and than change it to "focus on performance".
and than play the game again..

maybe it's works..
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Samsung_Support4
Moderator
Moderator
Options
Galaxy A

Hi there,

 

Please perform the below mentioned steps to resolve the issue:
> Stop the background running app (Tap on the left soft key and close all the running apps).
> Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device care> storage).

> Clear cache memory of PUBG application (Settings>apps> PUBG application>storage>clear cache)

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

 

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