Original topic:

issue

(Topic created on: 07-04-2020 09:09 PM)
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Samsung_L2Dhjvo
Beginner Level 2
Options
Galaxy A

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6 Comments
Samsung_L2Dhjvo
Beginner Level 2
Galaxy A
how to solve
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NikRK
Active Level 6
Galaxy A
the solutionis ryt there
go through the points given in red colour
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NikRK
Active Level 6
Galaxy A
if you got your answer then click 3 dots near my comment and click accept solution
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galaxyboi
Expert Level 2
Galaxy A
go to service center
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Š
Expert Level 5
Galaxy A
If you have tried erasing app data and the problem is still there try with Smart Swith via PC.
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ShahidBD
Active Level 9
Galaxy A
Try to perform "Wipe cache partition" from recovery mode first (instructions below) & try to run the device through "Safe mode" and then try.

To turn on the device through "Safe mode" tap and hold the "Power button" in powered off mode until the manufacturer logo has appeared then tap and hold "Volume (-) button" as soon until the device turns on with "Safe mode". To disable "Safe mode" simply restart the device.

Even if it doesn't work then try to "Reset" your device from recovery mode, this is also called Hard Reset.
To do it, Turn off the power of your device first then Tap & Hold "Power button" and "Volume (+) button" simultaneously until the device powered on with recovery mode then perform "Wipe cache partition" first and wait until complete then perform "Wipe data factory reset" and wait until complete then perform "Restart device" from there and then try.

Button character on recovery mode:
Power button to "Select"
Volume buttons to "Scroll"

Even if it doesn't work then download your device compatible latest Firmware from sammobile.com and then install on your device manually through Odin tools.
Even not, then contact with nearest Samsung authorised service centre.
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