Original topic:

is a5(16) airtel volte supported???

(Topic created on: 07-03-2018 04:18 PM)
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Nitss
Active Level 3
Options
Galaxy A
Does a5 2016 handset supports airtel volte??
Jio ka mobile data connectivity issues pichle 4 mahine se samsung wale solve hi nahi kar rhe hai....So need to change to network....

but a5 2016 model is not in the list...has anyone tried airtel 4g sim in this model ???1ffb0c75-4258-4c5a-bbe4-fedf6edc0606.jpg
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4 Comments
VinodGowda
Active Level 7
Galaxy A
But my Airtel not support volte I'm in bengaluru
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admin_
Expert Level 5
Galaxy A
We do apologize for the inconvenience caused with JIO network in your device. We would like to suggest you kindly follow the below mention steps to overcome the Issue;

- Check by using any other SIM card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > Mobile Networks > Network Operators > Select Manual Search.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.
- If still issue persists, we would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the Service Engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

We would also like to inform you that Galaxy A5 2016 supports Airtel VoLTE.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
vishalpuri
Active Level 1
Galaxy A
i also face problem with jio sim also try 3 other jio sim but problem remains then lastly i change my jio sim with airtel but problem is still remain becouse in my mom's phone airtel speed is on an average 3 to 4mbpd but in my phone speed is just caped withing 1mbps i also change my sim with mom's sim but same result get its pathetic
yashtiwari
Active Level 2
Galaxy A
I have tried the above troubleshoots but the issue is still there with Jio Sim. I have even reset the device in your authorized service centre. But still the net is slow. One thing interesting is that when I put the phone in flight mode and turn off flight mode the Net work fast for 1 min and then back to slow speed.I think this is the issue with All A5 2016.Samsung have lost there quality and this was not expected from Samsung even tho I paid nearly 23000 for this device. Is Samsung fooling me on the name of VOLTE they not giving this feature in A5 2016????????