Original topic:

fingerprint

(Topic created on: 12-20-2020 09:29 AM)
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RRRR
Active Level 2
Options
Galaxy A
Fingerprints not working after December update
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4 Comments
帕里克
Expert Level 1
Galaxy A
reconfigure ur fingers data. it will work.
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RRRR
Active Level 2
Galaxy A
not registering
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VibrantS23user
Active Level 10
Galaxy A
reset your phone first take backup of your data
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


We request you, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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