fingerprint sensor calibration needed how i solve this issue

[mhnoudgha]

[BasselK]

Hi, have you tried whipping your fingerprint data then adding it again? try to register the same fingerprint twice.

[MohammedSijah]

Activate 'Safe mode' and check for solution. If it is solved in safe mode means that, a third party app you installed recently, is causing the problem. Find out the app and uninstall. (To activate safe mode, press and hold the power button (🔴 Red button on your SCREEN ). Then tap 'Safe Mode'. To exit safe mode, just restart your device)

[Eze jnr]

How do I solve this issue 

[Samsung_specialist]

Hi, 

Kindly follow the below:

- Restart your device by pressing and holding the Volume down and Power keys for 7 to 10 seconds.

- Check if you have installed any third-party application from an unsecured source (other than Google and Galaxy stores), it may cause the issue.

Head to My Files > Downloads > Check if you have any apps installed from browsers. 

- Check if you have any updates for your device. Setting > Software update > Install.

Therefore, if the issue persists we recommend to you visit the nearest Samsung service center for evaluation and repair by following the link below:

(You can type your place, and will locate the nearest authorized service center to you)

https://www.samsung.com/ae/support/service-center/

1. Select a product category from the options above

(mobile device, home device, etc.)

2. Choose the type of service you need

Enter your city, town, or zip code

3. If there are no results, please increase your search scope

(20 miles, 30 miles, etc.)

Let us know if this helps!