If you are facing fingerprint issue please visit service center they will update your handset and calibrate your phone's fingerprint & your issue will be sorted out
Hi there, Request you to perform some troubleshooting steps shared below to resolve the issue: • Ensure that the screen contains an on-screen sensor and is not scratched or damaged. • Please use a Samsung screen protector and check by registering the fingerprint again. • Ensure that the fingerprint recognition area and your fingers are clean and dry. • If the problem does not get resolved, run the device in Safe mode and reconfigure the fingerprint. • If the issue still persists, create data backup and reset the device. • If the issue persists, please visit the nearby service center for the inspection of the device. To locate the Service center, click the given link: https://www.samsung.com/in/support/service-center/
