Original topic:

facing problem releted to camera and wifi.

(Topic created on: 02-17-2020 12:59 PM)
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subhakanta
Active Level 1
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Galaxy A
After I updated my phone Samsung A30 to Android 10 and oneUI 2.0 I am facing problem related to camera, sometimes it automatically stopped , and there is some problem deleted to wifi connection
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2 Comments
altamashhhh
Active Level 5
Galaxy A
yes I'm facing same issues with the battery problem
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Samsung_Support4
Moderator
Moderator
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Galaxy A

Hi there,

 

Please follow the below mentioned steps in order to resolve the camera issue:-

1) Clear the Cache of the camera (setting>>apps>>camera>>storage>>clear data and cache).

2) Perform the reset camera settings (Open camera app> Camera settings >reset setting).

3) Run the device in safe mode and check the issue

Please perform the following steps to resolve Wi-Fi issue:
>Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->wi fi ).
> Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
>Once try to connect with any other router.

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

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