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06-09-2020 11:18 PM in
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06-11-2020 08:07 AM in
Galaxy AIf you want to charge your phone then turn on the cooler or AC while charging or charge it in the Morning and evening when the temperature is low.
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06-11-2020 08:10 AM in
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06-11-2020 09:02 AM in
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06-11-2020 06:56 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1. Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.
2. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.
Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support