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03-30-2020 05:52 PM in
Galaxy ASolved! Go to Solution.
3 Solutions
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03-30-2020 06:04 PM in
Galaxy AHi BilaLaker, please advise if you would like to change the sound mode from ringing to mute while the phone is locked?

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03-30-2020 06:44 PM in
Galaxy AApologies for the inconvenience, kindly be advised that for sound mode quick access it is defaulted to change even when the phone is locked except for functionalities like Bluetooth, Wi-Fi, Mobile Data, etc.

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03-30-2020 07:06 PM in
Galaxy AI will do so and Samsung appreciates your input and our team of experts will look into the possibilities of improving the product functionalities.
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03-30-2020 05:52 PM in
Galaxy A
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03-30-2020 06:04 PM in
Galaxy AHi BilaLaker, please advise if you would like to change the sound mode from ringing to mute while the phone is locked?
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03-30-2020 06:12 PM in
Galaxy A
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03-30-2020 06:44 PM in
Galaxy AApologies for the inconvenience, kindly be advised that for sound mode quick access it is defaulted to change even when the phone is locked except for functionalities like Bluetooth, Wi-Fi, Mobile Data, etc.
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03-30-2020 06:48 PM in
Galaxy A
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03-30-2020 07:06 PM in
Galaxy AI will do so and Samsung appreciates your input and our team of experts will look into the possibilities of improving the product functionalities.
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06-30-2022 04:52 AM in
Galaxy AI had my Samsung A20s stolen in a public transport last year with the same issue of being able to mute the phone even when it's locked. All calls were going through but it was not ringing but as soon as I stepped out of the bus, the phone was turned off and I couldn't reach it again. So please Samsung, kindly do something about that as soon as possible maybe in your next security update. I wouldn't want the same fate to befall my new A32.
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06-30-2022 04:51 AM in
Galaxy AI had my Samsung A20s stolen in a public transport last year with the same issue of being able to mute the phone even when it's locked. All calls were going through but it was not ringing but as soon as I stepped out of the bus, the phone was turned off and I couldn't reach it again. So please Samsung, kindly do something about that as soon as possible maybe in your next security update. I wouldn't want the same fate to befall my new Samsung A32.
